Our pricing is designed to be simple, transparent, and tailored to your specific needs. We generally use a two-part structure to ensure you have reliable coverage without the high cost of full-service property management:

Monthly On-Call Retainer: You pay a flat monthly fee to retain us as your official local Juneau contact. This covers our evening and weekend availability, being listed as your emergency contact, minor issue responses, and routine property checks.

Per-Call Support: While some support is included in your retainer, any additional or extended site visits are billed on a simple per-call basis.

What factors determine my specific rate? Because every rental situation is different, we calculate your quote based on:

1. The number of units you have.

2. Your specific availability needs.

3. The level of coverage you require.

How can I get a quote? Since we customize our services to your property, the best way to get an accurate price is to contact us for a short, no-pressure conversation. You can also call or text us directly at 907-209-3226.

When you retain Capital City Property Support as your local Juneau contact, your monthly fee ensures you have reliable, professional backup when you can’t be there yourself. The retainer includes:

Local Emergency Contact Listing: We act as your trusted local contact for guests, neighbors, and authorities.

Evening & Weekend Availability: We are on-call during the hours when issues most frequently arise and other services are closed.

Minor Issue Response: We handle the "small stuff" before it becomes a major problem, such as troubleshooting guest issues.

Property Checks: We perform visits to your property as needed to ensure everything is secure and functioning properly.

Clear Communication & Documentation: We keep you fully informed with professional reporting and clear updates after any site visit or guest interaction.

Peace of Mind: You get the security of knowing a local human is ready to show up and protect your reviews and reputation.

No, we do not. Capital City Property Support is specifically designed for owners who manage their own bookings but need a reliable local partner to handle the physical, on-the-ground aspects of their rental.

To keep our services focused and affordable, we are not a full-service property management company. This means:

You handle the reservations, guest screening, and online communication.

We act as your local boots-on-the-ground, responding to guest issues (like lockouts or Wi-Fi troubleshooting), coordinating vendors, and checking on the property.

Our goal is to fill the gap for hosts who want to stay in control of their business but don't want the stress of late-night emergency calls or being unavailable to their guests in Juneau.

To keep our pricing affordable and our response times fast, we focus strictly on local support and coordination. We do not provide:

Full property management (booking/marketing).

Deep repairs or major renovations.

Cleaning services.

Concierge or guest tourism services.

Communication is our priority. After any site visit or guest interaction, we provide clear documentation and updates. You’ll always know exactly what happened, how it was handled, and if any follow-up is needed. We aren't a faceless call center; we are local humans you can trust.